Sheraton Ottawa Hotel, Ottawa ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

150 Albert St, Ottawa, Canada, K1P 5G2

Sheraton Ottawa Hotel is located in downtown Ottawa, Canada's capital city. The hotel features updated amenities and is steps away from key landmarks like Parliament Hill and ByWard Market. With versatile event spaces and exceptional catering services, it is ideal for both leisure and business travelers.

Location

Centrally located in downtown Ottawa, the hotel is within walking distance to key attractions like Shaw Centre and Carleton University. Guests can easily reach the hotel from Ottawa Macdonald-Cartier International Airport, which is approximately 8 miles away. Valet parking is available for guests traveling by car.

Rooms

The hotel offers 236 air-conditioned rooms and suites designed for comfort and convenience. Each room includes a flat-screen TV, mini-refrigerator, large work desk, and free Wi-Fi. Guests will find laptop-friendly workspaces and luxurious amenities to ensure an enjoyable stay.

Eat & Drink

Dining is available at the Carleton Grill, which features an a la carte menu for breakfast and a buffet for lunch. Sasha's Lounge provides a casual environment with small plate creations and crafted cocktails. In-room dining can be ordered through a convenient app.

Leisure & Business

Sheraton Ottawa Hotel includes an indoor saltwater pool and a fitness center for relaxation and exercise. The property also accommodates business needs with over 7,800 square feet of meeting space. Expert planning services and advanced AV equipment support successful events.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Upper Floors Guest Room

Max:

4 persons

37 m²

Bed options:

2 Double beds

Shower

Heating

room details

Check Prices

Guest Room

Max:

4 persons

37 m²

Bed options:

2 Double beds

Shower

Heating

room details

Check Prices

Club Upper Floors King Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Ottawa1000 ft

Airports

Macdonald Cartier (YOW) 9.1 mi

Gatineau (YND) 15.2 mi

Train

Ottawa Train Station 2.3 mi

Train400 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was impressively spacious, allowing us to relax and unwind without feeling cramped. The comfortable bed made for restful nights.” view full review

Delicious Breakfast

“The breakfast options were good! I enjoyed the flexibility of choosing between a buffet and a la carte, with plenty of tasty choices to fuel my day.” view full review

Streaming Made Easy

“I loved the large TV in the room that allowed me to stream my favorite shows directly from my device, making it feel like a home away from home.” view full review

Refreshing Amenities

“The fitness amenities were well-maintained and provided a refreshing way to stay active during my trip, with everything I needed for a good workout.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Allergy-free rooms
Elevator
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Canoeing
Skiing
Hiking
Horseback riding
Cycling
Tennis court
Squash

Services

Valet parking
Pet amenities available
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Swimming pool

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

150 Albert St, Ottawa, Canada, K1P 5G2

Map view

150 Albert St, Ottawa, Canada, K1P 5G2

City landmarks

Church

Notre-Dame Cathedral Basilica

4200 ft

Museums

National Gallery of Canada

4200 ft

Museums

Canadian Museum of History

1.3 mi

320 Sussex Dr

Royal Canadian Mint

5000 ft

Museums

Canadian War Museum

1.1 mi

Parliament Hill

Peace Tower

2500 ft

335 Laurier Ave E

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museums

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3600 ft

426 Sussex Drive

Peacekeeping Monument

3800 ft

Public Building

Supreme Court of Canada

2600 ft

240 McLeod St

Canadian Museum of Nature

4300 ft

University

University of Ottawa

3700 ft

Parks

Major's Hill Park

3000 ft

Nearby

Public Building

Parliament Hill

1600 ft

111 Wellington St

Parliament Hill and Buildings

2000 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1700 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

1100 ft

Parks

Confederation Park

1600 ft

Parks

Westboro Village cafes

2000 ft

Centre Block

1700 ft

Libraries

Library of Parliament

1900 ft

Mall

Sparks Street Mall

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1300 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1600 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1800 ft

Art object

Terry Fox Statue

900 ft

Restaurants

Carleton Grill

0 ft

150 Albert St

Arc Lounge Dining

700 ft

140 Slater St

Second Cup Coffee Co

600 ft

111 Albert St. Suite #107

The Bier Markt

800 ft

156 Sparks St

Nate's Deli

700 ft

152 Sparks St Corner of O'Connor

South Block Whiskey Bar

700 ft

148 Sparks St

Thali

800 ft

136 O'Connor St

The Fuel Bar

900 ft

99 Metcalfe St #106

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Great location

Friendly staff

Overpriced rooms

Extra charge for parking

8.0/10

Great

Rooms

7.8

Location

8.9

Service

8.1

Dining

7.3

4/5 based on 950 reviews

#38 of 77 hotels in Ottawa based on Tripadvisor

Anna

United Kingdom, May 2024

6.8/10

The hotel is conveniently located, offering easy access to major sites within Ottawa. The rooms were just ok and weren't serviced during the day. The service was kind and helpful, but some overcharges were noted. The dining experience was mixed, with a well-stocked breakfast but issues with the dining room temperature. Overall, it was a good stay but with some room for improvement.

Rooms

6.0

The rooms were just ok and weren't serviced during the day.

Service

7.0

The service was kind and helpful, but some overcharges were noted.

Location

8.0

The hotel's location was very good, close to everything we needed.

Dining

7.0

The dining experience was mixed with a well-stocked breakfast but issues with the dining room temperature.

Facilities

6.0

The facilities were adequate, but room for improvement.

John

United Kingdom, April 2024

8.8/10

I had a wonderful stay at this hotel. The rooms were clean, spacious, and incredibly comfortable. The bed was so relaxing, and those big fluffy pillows were a dream. The location was perfect, just steps away from Parliament Hill, with great shopping and tourist attractions nearby. The staff were friendly and helpful, which made the experience even better. However, the noise level in some areas was a bit disruptive at times.

Rooms

9.0

The rooms were clean, comfortable, and the bed was very relaxing. The big fluffy pillows added a nice touch to the overall comfort. Plus, the buffet style breakfast was great for starting the day off right.

Service

9.0

The staff were incredibly nice and helpful throughout my stay. From the front desk to the cleaning crew, everyone had a welcoming attitude that made me feel valued as a guest.

Location

9.0

The location was fantastic for exploring the city center. Being close to Parliament buildings and the Market area made it convenient to take in the sights. Plus, it was near other tourist attractions, making it easy to navigate around the city.

Dining

8.0

The breakfast was delicious and a perfect start to the day. I didn't dine in the main dining room, but the club lounge offerings like hard boiled eggs and oatmeal were satisfying.

Facilities

9.0

The facilities at the hotel were top-notch, offering everything from dry cleaning to valet parking. It was convenient to have all these amenities readily available during my stay.

Jane

United States of America, February 2024

7.6/10

The hotel had clean and modern rooms with incredibly comfortable beds and nice linens, although some rooms overlooked an abandoned building which affected the drapes. The location was convenient for both business meetings and tourist activities downtown, but there were some inconveniences such as overcharges. The dining options varied from terrible to delicious, and the service ranged from accommodating and friendly to unhelpful and rude.

Rooms

9.0

The rooms were clean, modern, and had incredibly comfortable beds with nice linens.

Service

7.0

The staff were accommodating and friendly but also showed rudeness and unwillingness to help at times.

Location

8.0

The hotel is conveniently located within walking distance of major tourist attractions and business offices, but there were some inconveniences like overcharges.

Dining

6.0

The dining experience varied from terrible to delicious.

Facilities

8.0

The facilities include dry cleaning, laundry, valet parking, and pet amenities.

Anthony

United Kingdom, February 2024

8.0/10

I stayed at this hotel, and it was a mixed experience. The rooms were overly priced for the facilities provided, and charging extra for parking seemed unnecessary. On the bright side, the hotel is pet-friendly with no extra charge, but the rooms were extremely dry.

Rooms

6.0

The rooms are close to Parliament buildings.

Service

9.0

The service was excellent; the staff members I met were very nice, friendly, attentive, kind, and knowledgeable about the city and its attractions. A minor downside was not meeting everyone in the team over the weekend.

Location

10.0

The location is superb for exploring the lovely city sights, near restaurants, pubs, the Market, and just a few blocks from Parliament Hill. It's a great place to stay close to neighborhoods with local flavor and within an easy walk of everything.

Dining

8.0

The dining experience was very good, featuring a variety of breakfast items and choices without having to ask. There were lots of selections and good quality food available.

Facilities

7.0

The facilities were well-equipped and convenient for guests.

Jennifer

United Kingdom, October 2023

7.8/10

The hotel offers comfortable and well-equipped rooms, but they are in need of renovation. The service is friendly and accommodating, with some minor issues. The location is strategic and convenient for exploring the city. The dining experience was satisfactory, but with room for improvement. Overall, a decent choice for a stay.

Rooms

7.0

The rooms are well equipped and offer many amenities, but they are outdated and require renovation.

Service

8.0

The service was friendly and had a great can-do attitude, but there were instances of rudeness experienced.

Location

9.0

The hotel's location is central and strategic, close to key attractions and local neighborhoods.

Dining

7.0

The dining experience was satisfactory, although some improvements could be made.

Facilities

8.0

The hotel offers various facilities and amenities to enhance the stay.

Troy

United States of America, August 2023

8.0/10

I had a fantastic stay at the hotel! The room was very clean and provided a great night's sleep on a gorgeous huge bed. However, some areas could use updating. The staff were friendly and helpful, though a bit confused about parking options nearby. The location was perfect for what I wanted to do, within walking distance of many attractions. The dining experience was delicious but lacked some breakfast options. Overall, a great value for money with excellent facilities.

Rooms

8.0

The room was spacious, clean, and had a comfortable king bed, lounge chair, footrest, large TV, iron, board, hairdryer, and fridge.

Service

7.0

The staff were welcoming and offered dry cleaning, shops/commercial services, laundry, valet parking, pet amenities, and tours/ticket assistance.

Location

9.0

The hotel's location was great for exploring downtown Ottawa and its various activities and restaurants.

Dining

7.0

The breakfast was well stocked with most items, including an omelette station and an assortment of entrees.

Facilities

9.0

The hotel facilities were top-notch, providing everything needed for a comfortable stay.

Peter

United Kingdom, June 2023

8.2/10

The hotel rooms were comfortable and very clean, but overpriced for the facilities provided. The additional charge for parking felt unnecessary. The location, right in the heart of Ottawa, was large and very comfortable, offering easy access to the city's attractions and activities.

Rooms

8.0

The rooms were comfortable and very clean.

Service

9.0

The staff was very kind, welcoming, and accommodating. They were helpful, professional, and friendly.

Location

9.0

The location was perfect, right in the heart of Ottawa, making it convenient to walk around and close to the main attractions. The staff was very helpful, and the beds were comfortable.

Dining

7.0

The dining experience was good, with a variety of breakfast items. However, it was a little on the expensive side, similar to other Sheraton hotels.

Facilities

8.0

The hotel offered various amenities like dry cleaning, shops, laundry, valet parking, pet services, and tours/ticket assistance.

Great location

Overpriced rooms

Edward

United Kingdom, May 2023

8.6/10

My stay at the hotel was fantastic! The rooms were clean, pleasant, and well organized, making our trip one of the best. They were very comfortable and provided a nice coach to relax on. However, some minor issues affected the overall experience. The service was kind and helpful but lacked knowledge about parking. The location was excellent, close to major sites in Ottawa, but lacked information about local events. The dining experience was delicious, with a variety of options, providing great value for a prepaid room type. The facilities were convenient and well-maintained, enhancing our stay.

Rooms

9.0

The rooms were very clean and comfortable.

Service

8.0

The staff was extremely helpful and nice.

Location

9.0

The hotel's location was great for walking to sites and close to Parliament.

Dining

9.0

The dining experience was delicious with various options and a great value for a prepaid room type.

Facilities

8.0

The facilities were convenient and well-maintained.

Bryan

United States of America, May 2023

8.4/10

I had an amazing stay at this hotel. The room was spacious but a bit worn, the service was really friendly and accommodating, the location was perfect for exploring downtown Ottawa, and the dining experience was outstanding but a bit pricey. The facilities were top-notch, making my stay even more enjoyable.

Rooms

8.0

My VIP room was airy and large, with ample desk space and convenient USB outlets. The in-room Starbucks coffee and bathrobe added a nice touch.

Service

9.0

The staff went above and beyond by providing a boxed breakfast for my early checkout and were very understanding about payment methods.

Location

9.0

The hotel's location was ideal, being steps away from the train station and a lovely stroll from Parliament Hill. It was strategic for exploring the city center.

Dining

7.0

The dining options were outstanding, offering a nice change from typical North American breakfasts, but they were a bit pricey.

Facilities

9.0

The hotel's facilities were impressive, offering everything I needed for a comfortable and convenient stay.

clean

worn